Whirlpool Duet Front Load Washer Diagnostic Guide.
The Whirlpool Duet front loading washing machine has a diagnostic test mode that can be used to help troubleshoot your washing machine's problem. This section of the Duet repair guide shows how to enter the diagnostic mode and understand common error codes for this Whirlpool washing machine!
This Duet Washer Diagnostic guide is for the following core washer models
WFW9200, WFW9300, WFW9400, WFW9410, WFW9450,WFW9451, WFW9470, WFW9500, WFW9550, WFW9600, WFW9630, WFW9640, WFW9700, WFW9750
Whirlpool Duet Diagnostic Test Mode
NOTE: The control must be in the OFF state before starting the diagnostics "Key Dance"
- Close the washer door.
- Select any one key except "Stop/Cancel" and Control Lock.
- Using the same key...
Press/hold for 2-5 seconds ➔ Release for 2-5 seconds
Press/hold for 2-5 seconds ➔ Release for 2-5 seconds ➔ Press/hold for 2-5 seconds
- If you got it right all the lights on the Duet washer's control should light up, and any error codes in the washer's memory will be displayed.
- You can cycle through the last four errors by pressing the same button you used to enter the Duet diagnostics.
- After the last code is given the washer will display your washer's user interface,Main control, and motor control software version.
- After that all the console lights will turn on again for 5 seconds and the washer will do a Duet Quick Test Cycle
Note: If you need to stop the Duet Quick Diagnostics cycle for some reason, it will cancel with the Pause/Cancel button.
Whirlpool Duet Diagnostic Test Overview
Indication |
Control Action |
Parts Checked |
C:00 |
Washer Door is Locked |
Duet door lock system |
C:01 |
Duet opens cold water valve |
Duet washer flowmeter, Cold water inlet valve |
C:02 |
Detergent distribution system is set to the prewash position |
Duet dispenser motor |
C:03 |
Duet opens hot water valve |
Duet hot water valve |
C:04 |
Duet washer basket rotates clockwise at wash speed |
Duet washer motor, MCU control |
C:05 |
Duet heater is turned ON. (if present on your model)
Basket rotates clockwise with wash speed. If there is not enough water in the tub, the water valve will be opened to fill-in the minimum water level.
|
Duet washer Heater, temperature sensor |
C:06 |
Duet drain pump is turned ON |
Duet drain pump |
C:07 |
Duet washer basket rotates counterclockwise
from 35 to 90 rpm
within 15 seconds |
Duet washer motor, MCU control |
C:08 |
Basket rotates counterclockwise
with max. spin speed
800 - 1000 rpm
(Depending on your Duet model) |
Duet washer motor, MCU control |
Back to Top
Duet Washing Machine Error Codes