Whirlpool Belt Drive Top Loading Washer Diagnostic Guide
Whirlpool Splutch Drive Washing Machine
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Model List | Washer Components |
| Troubleshooting Common Problems |
| Diagnostic Mode & Tests | Error Codes |
Always disconnect the washing machine's power supply before working on the appliance!
Whirlpool Belt Drive Washer Diagnostic Mode & Tests
The washer's diagnostic mode can be used to troubleshoot washer problems by viewing logged washer errors, performing an automatic diagnostic cycle, or manually turning on and off different washer parts to test for proper operation.
Some versions of this washer type have a digital display that will show an error code, but most use the status lights on the washer console to flash a sequence that can then be interpreted into the code.
The "Fill" light or "Sensing" and "Soak" lights are "F" on the first part of the code The second "E" part of the code will not use the "Fill", "Sensing", or "Soak" Lights.
- The "wash" light is "8"
- The "rinse" light is "4"
- The "spin" light is "2"
- the "done" light is "1"
So you may see something like "sensing" (F) and "rinse"(4), "spin"(2), and "done"(1) flash. 4+2+1=7 so F7
Then "sensing"(E) and "done"(1) so E1
The code F7E1 is a sensor fault so you would want to check the washer sensor with your diagnostic test.
This is how you get into the washer's diagnostic mode.
Turn the control dial at least 3 full rotations to the left like you were clearing a combination lock. Then rotate the knob 3 clicks to the right, one to the left, and one more to the right, with about a half second to one second between clicks. If you got it right all the lights on the washer console should light up and flash. If it didn't work clear to the left again and focus on the time between clicks.
Once you have all the washer's lights flashing you have 3 main options. You can select an automatic diagnostic cycle, manual diagnostics, or view stored error codes. It's best to start with the error codes so you know what you are starting with, and you may create more with your diagnostic tests.
Rotate the knob to the right until only the "done" light is lit and press start.
The washer will then display any error codes that can be advanced by turning the washer's cycle knob to the right. The washer stores the 4 most recent fault codes. If only the "fill" or "sensing" light is lit then you have reached the last fault code or there was nothing wrong with the washer detected by the control.
Next write down your codes and clear them by exiting the washer's diagnostics by pressing and holding the "start" button for about 3 seconds.
Now you can do an automatic diagnostic washer cycle. You will need to start the diagnostics mode again, but this time turn the washer cycle knob right until only the "spin" light is lit and press "start". The washer will do a quick cycle that will test all the washer functions. You can then go back all look for new fault codes to narrow down the problem.
This is as quick summery of the washer automatic diagnostic test and what lights are lit for each step. Note: you can advance each step manually with the "start" button.
- Washer lid should lock ="done" + "lock"
- Washer cold valve should open ="spin" + "lock"
- Washer hot valve should open ="spin" + "done" + "lock"
- Pause 5 seconds ="rinse" + "lock"
- Pause 5 seconds ="rinse" + "done" + "lock"
- Pause 5 seconds ="rinse" + "spin"+ "lock"
- Washer cold and hot water valves should open ="rinse" + "spin"+ "done" +"lock"
- Washer shifter should move to agitate position ="wash" + "lock"
- Washer should agitate ="wash" + "done" + "lock"
- Washer drain pump should run ="wash" + "spin" + "lock"
- Washer shifter should move to spin position ="wash" + "spin" + "done" + "lock"
- Washer should spin for 10 seconds ="wash" + "rinse" + "lock"
- Washer should coast to a stop for 30 to 45 seconds ="wash" + "rinse" + "done" + "lock"
- Washer lid lock should unlock in 1 second and not longer than 3 minutes="wash" + "rinse" + "spin"
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Error Codes