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Whirlpool Calypso Washing Machine diagnostics & Error Codes Guide

Automatic Service Diagnostics, Calypso Error Codes

Calypso Washing Machine Diagnostic Tests

Calypso Washer Automatic Service Diagnostics

The automatic service diagnostics mode is a short automatic Test that will check the major washing machine functions.

To enter the automatic service diagnostics mode:
Press: SOAK - SOIL LEVEL - SOAK - SOIL LEVEL
within five seconds while the machine is in Standby Mode.

After the washer's automatic diagnostic mode has been successfully activated the 7-segment light will display the countdown of the time remaining for this test in seconds. A Soil Level light for each dispenser will be lit while the valve is actuated.

Calypso Automatic Diagnostic Chart

Calypso Washing Machine Error Codes

Below you will find a list of Calypso error codes. Use the chart to discover the meaning of your washing machine's error code and possible causes, you can also click the in error code to find out more about troubleshooting the error code and the Calypso component that may need further examination.

Calypso Washing Machine Error Codes
Power Failure Error	P F	“PF” flashes if the washer loses power during a running cycle. The washer does not flash“PF” when it is first plugged in. Press START to continue the cycle from the moment that power was lost –OR- Press STOP/CANCEL to clear the display and completely cancel the cycle.
Flood Condition Error	F L	“FL” flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lock condition in order for “FL” to be displayed. With an overfill condition, the beeper repeats a warning every 10 seconds with no time out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit. Press STOP/CANCEL to clear the display.
Processor Reset Error	E r	This error code is displayed if the control failed to save cycle information during a power failure. This does not generate an error code beep. Press STOP/CANCEL to clear the display.
Long Fill Error	L F	If the water fill time exceeds ten (10) minutes, the water valves are turned off and “LF” is flashed. Press STOP/CANCEL to clear the display.
Communications Error	C E	If there is any breakdown in communication between the machine controller and the motor controller, “CE” flashes and the unit beeps once. Some common causes of “CE” errors include: • Conformal coating on serial communications pins between the machine controller and motor controller. After disconnecting power to the unit, try scraping this coating off the pins. • Check the resistance values between the serial communications pins with the connectors in place. Make sure the harness does not have a bad connection. • Check the quick disconnect at the motor terminal. The drive motor must be hooked up properly or a “CE” error will occur. • Drive motor thermal protector has opened. • Motor controller is not powered or fuse has opened. Replace motor controller. Press STOP/CANCEL to clear the display.
Long Drain Error	L d	“Ld” flashes if it takes longer than 5 minutes to pump out water to a point where the operating pressure switch resets. Press STOP/CANCEL to clear the display.
Average Current Limit Error or Instantaneous Current Limit Error	C A C I	If a status signal comes back from the motor controller that a current limit has been breached, the unit will return to standby mode and display either “CA” for average current limit trip or “CI” for instantaneous current limit trip. Average current trip occurs if there is a 2 second average of current draw greater than 5.55 Amps at the motor windings. Instantaneous current trip occurs if there is a spike of 26 Amps instantly at the motor windings. This may signify problems with the drive motor, thermal protector or motor controller. Overloading the unit may cause this problem. Press STOP/CANCEL to clear the display.
Off Balance Error	o b	If the motor controller detects an unrecoverable off-balance condition, the machine controller will shut down and display an “ob” for off balance. The lid switch must be opened at least once before restarting the cycle, if this condition occurs. Opening the lid will allow the customer to view and redistribute the load. Press STOP/CANCEL to clear the display.
Stuck Relay Error	S r	“Sr” signifies a failure of the relay in the closed position. With this failure, power to the motor controller cannot be turned off by the machine controller. The machine control board may have a bad relay and may need to be replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This should have AC line voltage when the motor controller is powered. Press STOP/CANCEL to clear the display.
Lid Switch Error	L S	The control should flash this error code if it cannot detect the lid switch opening and closing properly. This error code may also be used if there is a disagreement between the motor and machine controllers on the state of the lid switch. The control should not allow the unit to run in this condition. This code will also appear if the user presses the START key while the lid is open. Open the lid or press STOP/CANCEL to clear the display.
Open Lid	Flashing Display Time	If the lid opens while the unit is in running mode, time remaining will flash in the display. Close the lid and press START to continue with the cycle.
Suds Lock Error	S L	The motor controller senses a suds lock condition by analyzing the current draw on the drive motor. If a potential suds lock is detected, the control tries up to 3 times to clean out the unit with a mini-cycle. See Use and Care Guide for more information. “SL” is displayed if suds are detected but the unit is unable to clean out suds. This may indicate a bad pump, an extra heavy load, excessive detergent or excessive suds. Press STOP/CANCEL to clear the display.

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