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What Our Customers Have To Say...

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I noticed our dryer was not getting and staying as hot as it should have been, so I took the back apart and cleaned out lint (which seems to be everyone's first suggestion). I didn't find any blockages, but vacuumed the lint chute out anyway, then tested it again. Same problem. So, I started searching the net and found you!

Your 2 dryer videos, one that diagnoses most problems and the other that shows how to disassemble a dryer, were awesome! Your site convinced me that my problem was "clothes lined," as you call it, bad safety coils, so I ordered the parts through your link. I ordered late Tuesday evening and I received the parts this (Thursday) morning! Because I watched the videos, I completed the repair in 30 minutes, including spending a little extra time vacuuming out that part of the dryer that I hadn't done on Tuesday.

Additionally, I couldn't tell which of the 2 coils were bad, but the price for both was less than the price for either one alone! So, overall, the repair cost me just under $25, including shipping and tax, and your videos gave me the confidence to complete the repair.

Thank you, thank you, thank you!!! I am a VERY satisfied customer and will definitely use your site again!

-John-

Hi Jon, I could be wrong on the gas smell, I didn't smell it after I wrote to you and we are differently NATGAS, I watched the cycle through the peep hole according to your video and the cycle starts correctly, after the heat up of the first ignition and the flame goes out the orange glow happens correctly (igniter) but no flame, I ordered the 1st and 2nd coils from Appliance Pros, for the price I couldn't beat it, $23 w/ shipping for the kit of 2 verse $25 each separately w/o shipping. The local appliance repairman wanted $130 to $180 for the work, I really appreciate your videos and bless you for helping us shadow repairman out. Look forward to learning more from you. 

-Bad36s-

I watched the cycle through the peep hole according to your video and the cycle starts correctly, after the heat up of the first ignition and the flame goes out the orange glow happens correctly (igniter) but no flame, I ordered the 1st and 2nd coils from Appliance Pros, for the price I couldn't beat it, $23 w/ shipping for the kit of 2 verse $25 each separately w/o shipping. The local appliance repairman wanted $130 to $180 for the work; I really appreciate your videos and bless you for helping us shadow repairman out. Look forward to learning more from you. 

-Bad36s-

I recently ordered and downloaded the video on the whirlpool washing machine repair. Excellent. One heck of a lot easier to understand than the written manuals. Impressive. You have an excellent product and it is well laid out. Feel free to keep my e-mail address and give me a heads up when you get your other DVD completed on the dryer. I just happen to have the exact same washer and dryer set in your presentation. (So stop reading this and hurry up with the dryer DVD. I'm anxious to see it.) I experienced no difficulty with the download. Works as advertized. Thank you.

-Vern-


Thank you so much this was extremely helpful. I was able to replace the lid switch myself. The relay cost $26 instead of a new washing machine. Excellent video.

-COOP003-


Hey, it worked! I wouldn't have been able to open it right if I hadn't watched this video. I bought a timer on ebay for $30 and put it in and the washer works like new again!! This video probably saved me $250 or more!! XD Thank you ApplianceAssistant! -Quirkyxoxo-


Awesome video. Opening up the washer is 90% of the work for me. Once the washer was opened up, I was able to remove the busted pump in 10 seconds! Without this video, I was thinking of lots of stupid ways to open it. Thanks very much.

-binhpham15-


THANK YOU! I just had to remove the cover of my Estate (by Whirlpool) to find out why my washer wasn't draining or spinning. I found a baby sock stuck in the pump impeller. This instruction helped me greatly to get to the pump quickly!

-moteasa-


THANK YOU for posting this! I had to remove the cabinet to repair my water pump and couldn't find good directions anywhere else.

-michaelscottgray-


Thank you so very much for posting this. I took my washer apart, replaced the motor coupler, and got as far as putting the front of the washer back on and was stuck. Without this video and the help of my 13 yr old son, I may never have finished the job. THANK YOU!!!

-kmap71-


Thank you Appliance assistant. I've been searching for just this very information for about two weeks!! Maytag Centennial has the two clips under the lid, plus I wasn't careful and broke the plastic clip that he warned me about. oops! But at least I can fix the washer.

-fraser1025-